Today's post was prompted by seeing a newly built Wetherspoons during filming a travel blog. I'd gone to Melksham and came across the Old Bear, which is now Wetherspoons owned. I spotted the front door and inside there were at least three steps. Naturally, I thought the disabled access will be around the back. I did not see any signs referring me to the rear nor upon going towards the back (where there is outdoor seating) I did not spy a door or an obvious sign.
This is also a similar situation in Warminster. This Wetherspoons is different because I know for sure there is a back entrance, cumbersome and involving a one person lift to lower a few feet. It is difficult if you're entering alone because the door needs to be opened manually and then the lift only just takes my small scooter. Negotiating it (before) was a fun experience. Inside there is a ramped access to the rest of the pub and a disabled toilet tucked away in the corner.
My point, especially with the Warminster outlet, is the front entrance would not have required much alteration and in my opinion (i'm no builder) would be simple to do and within the confines of the entrance, which has an inner door to be opened manually.
The excuse as always will involve planning permission and the fact that some are "listed" buildings, which must maintain a facade unaltered to the original. Let's face it, the Warminster outlet could have changes made that don't impact on the outward facade because the sloping part would not be seen from the outside.
I have never been in the Old Bear so I don't know the layout, but I have been in quite a few Wetherspoons and I do know the general design of them.
My objection to the "rear entry" approach is a big why? First and foremost, where's the sign that says go around the back, and secondly why should it be necessary in 2016 and all of the disability access laws (although leaving the EU will give this government the opportunity to erode these rights).
I say why because it makes me feel that I am unworthy and not respected or appreciated enough. It is a strong statement I know but it is just like apartheid, with a separate entrance for the blacks - in this case the disabled.
Let's not talk about some Wetherspoons that have token arrangements for disabled people, for example one in Swindon and the other in Poole. Both have a lift to go down/up to the levels and in both establishments it is completely necessary to traverse to that level in order to access the bar and hence order food.
So, why are they (usually) full up with stuff or in worst case scenario, out of order? I am VERY lucky in that I use the scooter only for getting around and I can at least walk, and just about, use the stairs. Once you're inside, both outlets have very helpful staff who are willing to assist you but firstly you need to get inside.
I have been told I need to ask for help, if necessary. Do other customers need to ask? No. So, disabled people are now required to ask for help to access the same facilities as the non-disabled. For me, this is an immediate turn off.
The get out clause is always, "most disabled have or can have a helper". I don't and never have. I have a wife but she's in Thailand and I'm sure she would be willing to help if she was here but why should I rely on her?
A lot of the outlets, for example Weston Super Mare, have tightly packed tables - which is good for business. However, it usually means a 4-place table is occupied by a one or two person "drinker". On most occasions at lunchtime (the usual time when you become hungry) I drive in and out due to finding no table free. On the odd time when I do find a table, I have no where to park the scooter (which isn't a big one so doesn't require a lot of space).
Then, in some outlets the disabled toilet is situated in a weird place, involving you to weave in and out of the tables, which is tricky when they are occupied. One outlet required a table's occupants to move so I could open the door and use the toilet. I'm lucky because I have my own RADAR key, which fits most of the locks in Wetherspoons and other food outlets. But, why oh why, should you have to "ask" someone for a key - inconvenient if the person you need to see is behind the bar and you're desperate.
All in all, as a disabled person I do my best to adapt to my environment and is mostly achievable, but being seen as a second class citizen by society is harder to overcome.
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